Returns
Hey, I want you to love what you bought!
If you think something is wonky and isn't up to what
you thought it would be
-
shoot me a message
How Returns Work Here
30 days
Within 30 days of receiving the order, send a message through the form on the site.
Send a return form
Please include your order number, & information about the defective/missing items in the order.
Claim Validation
Our quality assurance team will quickly process your return inquiry and see if you are eligible for a replacement order or a refund.
What is covered & what isn't?
Drunk Sundays utilizes a print on demand company for their merch - which has been tried and tested. That said, some times things happen and we want to make sure you are happy with what you've recieved.
Please read below some of the important information that is taken into account for a return approval:
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If our quality assurance team validates your claim, we will be happy to send a complimentary replacement order as quickly as possible.
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We'd much rather fix any problems and send a replacement order to make sure you're happy with your order. Full refunds must be validated by the quality assurance team.
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Color consistency
We use the same print machines, paper types, and work processes as our print partners to minimize colour variations. Having said that, printing is a chemical process and 100% consistency cannot be achieved. Multiple factors influence the colour, consistency, and final result: machine type, machine settings, paper types, humidity in the room, and when the machine was last cleaned, just to mention a few examples. Colour variations that may occur due to the above-mentioned reasons lie within acceptable tolerance levels and are not covered under our quality guarantee.
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Defective or damaged products
If you receive defective or damaged orders, such as damage to the delivered products, errors in the number or quantity of the delivered products, or lack of quality of the delivered product not caused by lack of quality of the content you or your customer provided. Should you want to submit a new order, we will cover the costs of the new order.